Accommodating approach

Predictably, his team was penalized and he was ejected.

The penalty was very unfortunate as his team, the Giants, narrowly lost the game. Williams' poor choice of a conflict management strategy was a giant blunder.

By not participating in the problem-solving process, she is effectively removing herself from it.

To manage conflict well, we have to remember that there are several conflict management strategies.

The key to managing conflict well is choosing and executing the strategy that best fits the situation.

If we compromise, we may feel OK about the outcome, but still harbor resentments in the future.

If we collaborate, we may not gain a better solution than a compromise might have yielded, but we are more likely to feel better about our chances for future understanding and goodwill.

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